Reflection 11

1- This chapter describes three kinds of relational conflict (i.e., esteem, control, affiliation). Of the three kinds, which is the conflicts have with others? Discuss.

2- Describe how you could fractionate the conflict.

2.1 Case Study 2.2 Leadership Traits Questionnaire 2.3 Observational Exercise 2.4 Reflection and Action Worksheet

References 3. Engaging Strengths

Introduction Strengths-Based Leadership Explained

Historical Background Identifying and Measuring Strengths

Strengths-Based Leadership in Practice Discovering Your Strengths Developing Your Strengths Addressing Your Weaknesses

Leadership Snapshot: Steve Jobs Recognizing and Engaging the Strengths of Others Fostering a Positive Strengths-Based Environment

Summary Application

3.1 Case Study 3.2 Leadership Strengths Questionnaire 3.3 Observational Exercise 3.4 Reflection and Action Worksheet

References 4. Understanding Philosophy and Styles

Introduction Leadership Philosophy Explained

Theory X Theory Y

Leadership Styles Explained Authoritarian Leadership Style Democratic Leadership Style Laissez-Faire Leadership Style

Leadership Snapshot: Victoria Ransom Leadership Styles in Practice Summary Application

4.1 Case Study 4.2 Leadership Styles Questionnaire 4.3 Observational Exercise 4.4 Reflection and Action Worksheet



5. Attending to Tasks and Relationships Introduction Task and Relationship Styles Explained

Task Style Relationship Style

Leadership Snapshot: Mick Wilz Task and Relationship Styles in Practice

Task Leadership Relationship Leadership

Summary Application

5.1 Case Study 5.2 Task and Relationship Questionnaire 5.3 Observational Exercise 5.4 Reflection and Action Worksheet

References 6. Developing Leadership Skills

Introduction Administrative Skills Explained

Administrative Skills in Practice Interpersonal Skills Explained

Interpersonal Skills in Practice Leadership Snapshot: Coquese Washington Conceptual Skills Explained

Conceptual Skills in Practice Summary Application

6.1 Case Study 6.2 Leadership Skills Questionnaire 6.3 Observational Exercise 6.4 Reflection and Action Worksheet

References 7. Creating a Vision

Introduction Vision Explained

A Picture A Change Values

Leadership Snapshot: Rosalie Giffoniello A Map A Challenge

Vision in Practice


Articulating a Vision Implementing a Vision

Summary Application

7.1 Case Study 7.2 Leadership Vision Questionnaire 7.3 Observational Exercise 7.4 Reflection and Action Worksheet

References 8. Establishing a Constructive Climate

Introduction Constructive Climate Explained Climate in Practice

Providing Structure Clarifying Norms Building Cohesiveness Promoting Standards of Excellence

Leadership Snapshot: Meg Whitman Summary Application

8.1 Case Study 8.2 Organizational Climate Questionnaire 8.3 Observational Exercise 8.4 Reflection and Action Worksheet

References 9. Embracing Diversity and Inclusion

Introduction Diversity and Inclusion Explained

Definitions Brief Historical Perspective

Inclusion Framework Leadership Snapshot: Ursula Burns Diversity and Inclusion in Practice

Model of Inclusive Practices Leader Practices That Advance Diversity and Inclusion Barriers to Embracing Diversity and Inclusion

Summary Application

9.1 Case Study 9.2 Cultural Diversity Awareness Questionnaire 9.3 Observational Exercise 9.4 Reflection and Action Worksheet


References 10. Listening to Out-Group Members

Introduction Out-Group Members Explained

How Out-Groups Form The Impact of Out-Group Members

Out-Group Members in Practice Strategy 1: Listen to Out-Group Members Strategy 2: Show Empathy to Out-Group Members Strategy 3: Recognize the Unique Contributions of Out-Group Members Strategy 4: Help Out-Group Members Feel Included Strategy 5: Create a Special Relationship With Out-Group Members Strategy 6: Give Out-Group Members a Voice and Empower Them to Act

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